Refund policy

**NO REFUNDS - NO EXCEPTIONS**

**WE WILL ONLY ISSUE STORE CREDIT**

** WE CANNOT CANCEL ORDERS**

ALL RETURNS MUST MEET KIRA K's KLOSET REQUIREMENTS FOR STORE CREDITS

• Merchandise must be returned within 7 business days of receipt.

• Merchandise must be unworn and unwashed. We cannot accept returns of items that have been damaged, worn, or soiled, and clothing tags must still be intact. Items must be in a condition suitable for resale.

• Merchandise must have all tags, including any hangtags attached.

• Any item marked "Final Sale" cannot be returned.

• Non-returnable merchandise includes final sale products, and bodysuits.

• Shoes must be repacked in their shoebox(es) and placed in a protective box.

• We reserve the right to refuse any exchange that does not meet our requirements including any signs of wear.

• The customer is responsible for shipping fees to send the order back to Kira K's Kloset.

• Shipping fees are non-refundable.


RETURN PROCESSING TIME
Upon receipt of your package, your return for store credit will be processed within 5-10 business days. You will be notified via email once your return has been processed.

WHEN MAKING AN RETURN:

• Pack your merchandise securely in the original product packaging, if possible. Please note that all items must be returned in original condition (including all paperwork, parts & accessories) with tags attached.

• Be sure to include your original invoice with your return. You may want to keep a copy for your records. If you can't send the invoice, just include your order number, billing name & address, and reason on a piece of paper with your return.

• Write “Reason for Return” on the back of your invoice.

• Keep the return tracking number for your return package to monitor delivery status. We are not responsible for lost or stolen packages.

PLEASE SEND RETURNS TO:
Kira K's Kloset
PO BOX 450334
Houston, Texas 77245